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Discount Codes
Discount codes apply to full price items only. One code per order. Subscription boxes are excluded unless we say otherwise in the product description. Codes can't be used on gift cards or items already on sale, and they can't be combined with any other offer.
If your code isn't working, get in touch — it might be a simple fix, and if we've made a mistake we'll always put it right.
Sale & Promotions
All promotions apply to selected products only. If something isn't showing a discount, get in touch and we'll see what we can do.
Pre-Orders
Discount codes don't apply to pre-order items unless a discount is already shown.
Competitions
When we run a competition, it's run by us — Barks & Bunnies — not by any social media platform.
Competitions are open to UK residents aged 18 or over unless otherwise stated. Physical prizes are UK mainland only unless we say otherwise.
Prizes are as described, with no cash alternatives. Our decision is final in all competition matters.
Any personal information you share with us to claim your prize — such as your name and address — is held by Barks & Bunnies and used only to fulfil that prize. We'll never pass it to third parties.
If you're a winner, we'll contact you via the account or email address you used to enter. We'll never ask for your bank details, passwords, or any payment to claim your prize. If something feels off, get in touch directly via our website to verify it's really us.
If we can't reach a winner within 28 days of notification, we reserve the right to redraw.
Something not covered here? [Get in touch] — we're always happy to help.
