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We will email you to let you know when your order has dispatched which is usually within 12-48 hours, although it may be longer during busy periods, delivery estimates include working days only. If you would like to know when your items will be dispatched before you order please contact us.
PLEASE NOTE THAT ALL ORDERS MAY BE SUBJECT TO LONGER DELIVERY ESTIMATES DURING BLACK FRIDAY TO THE VOLUME OF ADDITIONAL PARCELS IN THE COURIER NETWORK. IF YOU REQUIRE YOUR ORDER URGENTLY PLEASE SELECT AN APPROPRIATE SHIPPING METHOD.
usually delivered within 1-2 Days of dispatch
Typically sent by Royal Mail (Premium Delivery available to UK mainland only)
usually delivered within 3-5 days of dispatch
Small items (letter sized) may be charged at £2.49, our standard service is sent by Royal Mail
usually delivered within 3-5 days of dispatch
Applies to all UK mainland orders over £100. Items are typically sent by Royal Mail or other courier and require a signature
Most of the products on our store are held in stock, however some items are sent direct from our partners so it may not always be possible to arrange next day delivery
Please contact us to find out if next day delivery (incl Saturday) is possible before placing your order
This service typically uses Royal Mail and will require a signature upon arrival
Some products are delivered directly by our partners, if you have seen this on your product description please read the delivery information here
Most parcels are sent from the UK. Prices start at just £9.99 for a 3-5 day, tracked and insured service however delivery estimates will vary according to your geographical location and cannot be guaranteed.
If at checkout you can't find a delivery option listed or your delivery costs appear high please contact us
We strongly recommend that you select a signed and tracked service however at your request we are able to send items using a non-insured service. Barks & Bunnies is not liable for any import duty or local taxes where they apply.
P&P costs are shown at checkout as accurately as possible, given what we know to be true at the time you place your order. However, we reserve the right to hold any order where actual P&P differs from the amount charged. In such cases we will contact you if postage costs are going to be higher than those stated when you placed the order
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Returns & Exchanges
Please click here for our returns policy. To arrange a return or exchange please contact us first so we can advise the correct returns address as some items may be returned direct to our partners
Need more help? Read our handy guide and if you can't find what you are looking for we'd love to hear from you, just fill out your details on the Contact Us page and we will get back to you
