Delivery

Delivery

PLEASE NOTE we are experiencing delays on some parcels reaching their destinations which is affecting a wide range of couriers and Royal Mail. Santa Paws and his Elves are working very hard to make sure your parcels reach you in time but unless you select a tracked service at the checkout we are unable to locate your parcel.

Please note that we are working hard with Santa Paws to despatch orders as quickly as possible, however with so many good dogs and bunnies this year our suppliers and couriers are very busy and there may be unavoidable small delays of up to 24 hours. 

Whilst we aim to process and despatch your order as fast as possible (within 24 hours and up to 2 days in busy periods), the stated delivery time within which you will receive your order is approximate. We only work with trusted carriers, but it’s logistics and sometimes delays occur which are outside our control.

Ordering for Christmas? Find the last ordering dates here.

Need Help?

All our costs and estimated shipping times are shown below.

For further information try our delivery FAQ's here.

Delivery Charges & Estimated Times

FREE UK DELIVERY OVER £60

Delivery Estimate:
3-5 DAYS FROM DESPATCH

Applies to all UK mainland orders over £60. Items typically sent by  Royal Mail.

Orders over £75 will require a signature.

Large or bulky items sent by Collect +, UK Mail or Hermes. A signature will be required.

Standard Delivery £3.99

Delivery Estimate:
3-5 DAYS FROM DESPATCH

Applies to all UK mainland deliveries. Items typically sent by Royal Mail.

Small items £1.99.

Large or bulky items £6.99, Sent by Collect +, UK Mail or Hermes. A signature will be required.

Premium Delivery £4.99

Delivery Estimate:
1-2 DAYS FROM DESPATCH

Applies to all UK mainland deliveries. Items typically sent by Royal Mail. (Weight limit of 2kg)

Next Day Delivery

PLEASE NOTE

Most of the products on our store are held in stock, however, on occasions we need to order items.

If you require your order urgently please call us free on 0800 772 0152 or email amy@barksandbunnies.co.uk to ensure your items are in stock.

Orders must be placed by 10.30am for next working day delivery.

This service typically uses Royal Mail and will require a signature upon arrival.

Want a Saturday/weekend delivery? Contact us separately to find out if it's possible to arrange.

International Delivery

Prices start at just £8.99 for a 3-5 day, tracked and insured service. 

If at checkout you can't find a delivery option listed or your delivery costs appear high please contact us.

Our default carrier is a signed for and tracked service however at your request we are able to send items using a non-insured service.

Barks & Bunnies is not liable for any import duty or local taxes where they apply.

P&P costs are shown at checkout as accurately as possible, given what we know to be true at the time. However, we reserve the right to hold any order where actual P&P differs from the amount charged. In such cases we will contact you if postage costs are going to be higher than those stated when you placed the order.

Returns & Exchanges

Please click here for our returns policy. To arrange a return or exchange please email us as per the instructions on your delivery note.